support and care

Amethyst provides individually tailored support and care for people between the ages of 18 – 65 with:

What services do we provide?

Access the physical and emotional support they need to live as independently as possible
Learn and develop new and existing skills so that they can participate in domestic tasks, find employment, handle their money or explore their individual interests
Maintain existing relationships and make friends with people in their community
Participate in making choices and decisions about their lives and to have and independent voice

To listen to service users, their families and their representatives and treat them with respect
To ensure the up most safety, health and fulfilment of our service users
To facilitate service usersmaking independent choices and decisions relating to their lives
To encourage individuals toachieve their goals and to challenge and extend their ambitions
To ensure awareness of theircommunity and encourage active participation in community life
To advocate for and protectservice users where necessary

We strive to ensure that all service users, regardless of their level of ability are given the opportunities to have a variety of valued roles in their lives
All service users, their representatives and staff will be treated with the utmost dignity, courtesy and respect
At Amethyst, we perceive complaints positively as it gives us opportunities to improve and develop the service we offer. Complaints or concerns will be managed in a prompt and efficient manner.
All support packages will be tailored to the unique needs of each individual
We aim to achieve the highest ethical standards both personally and professionally
We aim to offer excellent customer service